FAQs

The cost of physiotherapy depends on the type and length of appointment and the service you require. For current pricing, please contact Townline Physiotherapy & Wellness or check our online booking system before scheduling your appointment.

Coverage may be available through extended health benefits, ICBC, WorkSafeBC, or other programs depending on your individual eligibility and plan.

In many cases, you can book an appointment with a physiotherapist without a doctor’s referral. However, some extended health insurance plans or specific programs may require a referral for reimbursement or coverage.

We recommend checking the requirements of your individual insurance plan if you intend to submit your physiotherapy expenses.

The number of appointments varies from person to person. It depends on factors such as your condition, how long you’ve had symptoms, the severity of the injury, your overall health, your goals, and how you respond to treatment.

After assessing you, your physiotherapist can discuss a recommended treatment plan and reassess your progress as you recover.

Wear comfortable clothing that allows you to move easily and, when possible, allows your physiotherapist to assess the area being treated.

For example, shorts may be useful for a knee or lower-leg assessment, while a loose or sleeveless top may be helpful for a shoulder assessment. If you’re unsure, contact our clinic before your appointment.

Physiotherapy may help people experiencing a variety of musculoskeletal, neurological, vestibular, and movement-related concerns.

At Townline Physiotherapy & Wellness, patients may seek physiotherapy for concerns such as back and neck pain, sports injuries, workplace injuries, motor vehicle accident injuries, post-surgical rehabilitation, joint and muscle injuries, balance or vestibular concerns, and other mobility-related conditions.

An assessment can help determine whether physiotherapy is appropriate for your specific concern.

Direct billing may be available for eligible insurance providers and programs. Coverage and reimbursement vary depending on your individual insurance policy and benefits.

Please contact Townline Physiotherapy & Wellness before your appointment if you’d like us to confirm whether direct billing may be available for your plan.

Yes. Townline Physiotherapy & Wellness provides physiotherapy for people recovering from injuries related to motor vehicle accidents.

Treatment is based on your individual symptoms and functional needs and may focus on improving mobility, strength, function, and your ability to return to normal activities.

If you have an ICBC claim, contact our clinic and we can explain the information needed when booking your appointment.

Townline Physiotherapy & Wellness provides physiotherapy for eligible workplace injuries and WorkSafeBC claims.

If you’ve been injured at work, contact WorkSafeBC to report the injury and obtain the appropriate claim information. You can then contact our clinic so we can help you understand the next steps for booking treatment.

Kinesiology focuses on human movement and exercise. Depending on your needs, a kinesiologist may use individualized exercise, strengthening, mobility, conditioning, and movement strategies to help improve physical function.

Kinesiology can also be useful when progressing from injury rehabilitation toward work, recreation, sport, or regular exercise.

The appropriate amount of physical activity depends on your age, health, abilities, and medical circumstances. General public-health recommendations can provide a starting point, but they may not be appropriate for everyone—particularly during injury recovery.

If pain, an injury, surgery, or another health concern is limiting your activity, your physiotherapist or kinesiologist can help develop a gradual activity plan appropriate for your situation.

Townline Physiotherapy & Wellness is located at:

Unit 130, 3720 Townline Road,
Abbotsford, BC V2T 0G6

Our clinic serves patients from Abbotsford and surrounding communities. Call 604-755-5517 if you need assistance finding the clinic or booking an appointment.

You can book an appointment online through our booking system or contact Townline Physiotherapy & Wellness directly at 604-755-5517.

When booking, choose the service you need and an available practitioner. If you’re unsure which service is appropriate, contact the clinic and our team can help you determine the appropriate starting point.