FAQ

Here’s what to expect when you visit us for the first time:

• Thorough individual consultation- We consult with each patient individually to understand their problems.
• Overall assessment- We perform an overall body assessment to identify the core of the problem.
• Treatment plan recommendations- We prepare and recommend an effective treatment plan based on the severity of your pain/injuries and discomfort.

The cost of treatment varies depending on your appointment's duration and treatment plan. Connect with us over the phone or email to know the current rates.

The 80/20 rule in physiotherapy means that 20% of targeted exercises or treatments often lead to 80% of recovery results. Focusing on these key movements or techniques helps relieve pain faster and improve overall function efficiently.

The number of sessions depends on your condition, injury severity, and progress, typically ranging from a few weeks to several months.

Wear comfortable, loose-fitting clothes that allow easy movement, like sportswear or activewear. Avoid restrictive or heavy clothing.

Yes, kinesiology can support stress relief and emotional balance by addressing energy flow, muscle tension, and body-mind connections.

Adults should aim for at least 150 minutes of moderate exercise or 75 minutes of intense activity weekly, plus muscle-strengthening twice a week.

Claims Call Centre – For questions about the claims process and your claim status:

• Phone (Lower Mainland): 604.231.8888
• Toll-Free (Canada): 1.888.967.5377
• Fax (Lower Mainland): 604.233.9777
• Fax Toll-Free (Canada): 1.888.922.8807
• Hours: Monday to Friday, 8 a.m. to 6 p.m.

If you have missed work due to a work-related injury, contact the Toll-Free number above for assistance. You can also visit the WorkSafeBC Portal at worksafebc.com. or worksafebc.com/en/contact-us/departments-and-services/claims.